Matilda Reminder Keychain

PLEASE READ:

All accessories (keychains, stickers, bookmarks) will be shipped SEPERATELY from tote bags & clothes (shirts & sweatshirts), if you order both, you will receive them in SEPERATE PACKAGES AT DIFFERENT TIMES. 

Accessories (keychains, stickers, bookmarks) are shipped from Hong Kong where I am currently staying, so please understand that packages will take a while (2-3 weeks) to get to you :(

There is not much I can do about delivery time, but I hope to make up for it with lower shipping costs and cute freebies :) Please ALWAYS call your local post office first if you haven't received your package! They are VERY LIKELY to be holding it!

***You may have to pay customs or taxes when your package arrives according to the law of your country, I will not be responsible for these costs***

PROCESSING TIME:

(how long it takes for me to pack and send out your packages)

3-5 days

SHIPPING TIME APPROXIMATES: 

Packages usually arrive within 2-3 weeks.

If you do not receive your package 3 weeks after your package is shipped, please first contact your local post office with the package number, 95% chances are the post office is holding your package. They hold it for a month before returning it to me.

You can also contact me through email and I will file an inquiry report for you to track down the package! But the best bet is that your local post office has it, and it's best to ask them first so they don't return it to me.

For more information, please read our return and shipping policy.